Returns & Exchanges
At Livid, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your new fashion find isn't the perfect fit, we are here to help you find an alternative or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the original items with all tags attached into their original packaging or a secure mailing bag to ensure they arrive safely.
Attach the Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing